Pk look Privacy Policy — Your data is safe

Pk look is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting the personal data of our users. This Privacy Policy explains how pk look collects your information, where and how it is used, and the steps we take to safeguard your privacy.

This Privacy Policy applies to pk look's website (pklook.org), mobile application, and all associated digital services. By using any pk look service, you are considered to have accepted the terms of this Privacy Policy.

We believe a great gaming experience is built on trust — and that trust starts when a player knows their personal data is in safe hands. That is why pk look handles data transparently at all times and follows international data protection standards.

Pk look only collects information that is necessary to provide its services. Below is a detailed breakdown of what data pk look collects and why:

All of the above data is used solely to improve pk look's services and to ensure the security of your account.

Pk look uses your personal data for the following purposes:

• Account Management: Your data is used to create, verify, and secure your pk look account.
• Payment Processing: Financial information is used to process deposits and withdrawals accurately.
• Customer Support: Your contact information is used to resolve complaints and issues quickly.
• Fraud Prevention: Data is analyzed to detect suspicious activity and keep your account secure.
• Legal Obligations: To provide required information to government or regulatory authorities.
• Platform Development: To further improve pk look's services by analyzing usage patterns.
• Special Offers: To send you relevant bonuses and promotions based on your preferences (if you have given your consent).

Pk look never uses your data for any purpose not stated in this Privacy Policy.

Pk look's website and app use cookies and similar tracking technologies. These tools help improve your browsing experience and ensure the platform functions properly.

Types of cookies pk look uses:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
• Performance Cookies: Used to identify the most visited sections of the site and improve loading speed.
• Functionality Cookies: Used to remember your preferred language, theme, or other settings.
• Analytics Cookies: Used to analyze user behavior and improve pk look's services.

Pk look never sells your personal data to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:

• Payment Partners: Only the information necessary to complete transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
• Legal Requirements: pk look is required to provide relevant data when presented with a valid court order or directive from a government authority.
• Security Investigation: With law enforcement agencies to assist in investigating fraud or cybercrime.
• Technology Service Providers: Technology partners that support pk look's platform operations may access limited data under strict confidentiality agreements.

In all cases, only the minimum necessary information is shared, and third parties are obligated to use it solely for the specified purpose.

Pk look uses state-of-the-art technical security measures to protect your data. Our security infrastructure is organized into the following layers:

• 256-bit SSL/TLS Encryption: All data transfers on the website and app are made through encrypted channels, making them impossible for third parties to read.
• Firewall & DDoS Protection: pk look's servers are protected by advanced firewalls and DDoS mitigation systems.
• Two-Factor Authentication (2FA): OTP verification is required for account login and important transactions.
• Encrypted Database: All stored personal data is kept in encrypted databases.
• Regular Security Audits: pk look's security systems are regularly audited by third-party expert teams.
• Restricted Access: pk look staff are granted access only to the specific data required for their role.

Every pk look user has the following rights over their own personal data:

How long pk look retains your personal data depends on the type of information and the purpose for which it was collected:

• Account Information: Retained for the duration of account activity and for a minimum of 5 years after account closure for legal purposes.
• Transaction Details: Financial records are kept for a minimum of 7 years as required by legal and regulatory obligations.
• Gaming History: Gaming activity records are retained for up to 3 years.
• Customer Support Contact: Support conversations are retained for up to 2 years.
• Cookies & Session Data: Deleted when the session ends or the browser is closed; persistent cookies typically expire after 1 year.

Once the retention period expires, pk look will securely delete or anonymize your data so that you can no longer be identified.

Pk look strictly prohibits anyone under 18 from registering or using its gaming services. To protect minors, pk look takes the following measures:

• Age verification is mandatory at the time of registration.
• In cases of doubt, a national ID or birth certificate may be requested.
• If a user is identified as a minor, their account will be suspended immediately.
• Pk look does not knowingly collect personal data from minors.

Pk look reserves the right to update or modify this Privacy Policy as needed. When significant changes are made:

• Advance notice will be sent to your registered email or mobile number.
• The "Last Updated" date at the top of the page will be updated automatically.
• For significant changes, your consent may be requested at login.

Continued use of pk look after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any questions, concerns, or to exercise your data rights regarding this Privacy Policy, please contact the pk look data protection team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Usually within 7 business days

For more details about pk look's Privacy Policy or to read the related policies, visit the pages below:

• Terms and Conditions
• Responsible Gaming
• About Us